Asked how highly dealers rated their relationship with the manufacturer, Kia scored 9.1 out of 10 to top this year’s summer survey, where the average score was 5.7.
Jon Hughes, Sales Manager at Sutton Park Coventry Kia says; “We’re extremely proud to be part of Kia here at Coventry. It’s great to know that so many other dealers across the UK are as pleased to work for Kia as we are. The ranking represents the great relationship between Kia and the dealer network, which is ultimately reflected in the excellent customer service and quality of products that we provide. We really care about the work we do and that comes across in our service to our customers and our investment in our staff.”
Paul Philpott, President and Chief Executive commented: “I am immensely proud to see this response from our dealers and to take the number one spot in the NFDA survey for the second summer in a row. To maintain the top spot highlights that we pride ourselves in building sustainable, profitable partnerships with our dealers.