New and Used Car Sales Now Fully Open
We can now confirm, following further announcements from the Government, that all of our showrooms will reopen from 2nd December for Sales.
So we can manage the flow of customers whilst keeping our showrooms safe, we are asking customers where they can, to make an appointment online or via the phone prior to your visit. We are limiting visits to one person, per household. All vehicles on site will be locked at all times, should you wish to view the vehicle all touch points will be sanitised prior and after use.
If you have a vehicle on order with us, we are working hard to clear our backlog as quickly as possible and are working hard to make contact with all customers. However should you still need an update, please contact your local Sutton Park dealership via the contact us page.
If you are looking at a new or used vehicle and prefer not to visit our showrooms we can supply a recorded video tour of the vehicle you are interested in and you can safely reserve it online or over the phone for a £99 refundable deposit. Should you wish to proceed to purchase any finance applications can also be done over the phone, where possible. Should you be required to sign any documentation this will be done digitally where possible, or an appointment can be made for you to visit our showroom.
If you wish to part-exchange your vehicle or require a valuation, we have several options available. If you are unable to visit us, we would request some detailed information on the condition of your vehicle and where possible a video, so we can provide a guide valuation. Otherwise if you would like to bring your vehicle in to us so we can carry out a full appraisal, please arrange an appointment online or over the phone. Upon arrival we will request all doors and tailgate are opened 10 minutes prior to appraisal to ensure correct ventilation.
Test drives are available, however prior booking is advised and will be limited to one person, plus a Sales Executive who will be seated in the passenger side rear of the vehicle and will be wearing suitable PPE, ensuring windows are wound down to keep the vehicle well ventilated.
You will then be contacted prior to handover where a detailed explanation of the vehicles operation will be explained, whilst we keep handover time to a minimum. We will also provide links to manufacturer websites for further details. Whether your new vehicle is being collected from the Dealership or delivered, we will follow the appropriate hygiene measures and sanitise the car thoroughly, placing protective covers on the most touched areas and provide the key in a plastic bag.
