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4.7
#
1931 Reviews
4.7 Average of 1931 Reviews
  • 47 minutes ago

    Tim the sales person carried out all the minor issues without any fuss

    Sutton Park Kia Coventry
  • 2 hours ago Sutton Park Kia Sutton Coldfield
  • 1 day ago

    After buying many cars over the years I must say that buying from Sutton Park Kia was the best experience I have ever had.The customer service and attention to detail was impeccable,there was no pushy no it all sales advisors and the whole buying experience from start to finish was great.I myself travelled from Doncaster to Coventry to view a used Proceed after making an enquiry about the vehicle . James Madeley spoke to me on the phone and immediately made a detailed video of the vehicle and emailed it to me,I was so impressed I set off straight away to Coventry.James Madeley made the whole experience great,he has very good product knowledge and kept me informed all the way through the buying process and made buying a car fun, which is what it should be.I love my new car and would have no hesitation to go back to this dealership even though it is nearly 100 miles away from me.Well done Sutton Park Kia and especially to James Madeley sales executive.5*??

    Sutton Park Kia Coventry
  • 1 day ago

    Tim was incredibly helpful to find us our family car. Knowledgable and able to handle the transaction with ease. Would recommend.

    Sutton Park Kia Coventry
  • 2 days ago

    Lack of assistance during visit so walked away ?

    Sutton Park Kia Coventry
  • 2 days ago

    Very good service and help in buying my new car from Tim :)

    Sutton Park Kia Coventry
  • 2 days ago Sutton Park Kia Coventry
  • 2 days ago

    Fabulous service off Andrew. No pressure just exactly what we wanted, information and good customer service, would highly recommend. Thank you

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 2 days ago

    Thanks Andrea - Appreciate the feedback and 5* review!

  • 2 days ago

    I went for a look, was shown exactly what I wanted and had a good price to part exchange my car. Very friendly service (Adam Wall) from start to finish. All paperwork completed no problems. Collected the car within a week.

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 2 days ago

    Thanks B R - Appreciate the feedback and 5* review!

  • 5 days ago

    I found my experience to be very good. Adam who I delt with was very polite and made me feel welcome, I had doubts as I had just had a bad experience with a car and I explained this and they understood and reassured me that the same wouldn't happen again, Adam was very knowledgeable about the cars they had in the showroom and the car I was looking at, had brilliant customer service and a calm mannerism. One thing I was very disappointed with was the Tyres they was cracking all round the wall of the tyres and rear break discs in poor condition they will need replacing at my expense and should of been picked up before hand over, as I travel alot with my kids.

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 5 days ago

    It's wonderful to hear that you had such a positive experience, Aaron ! It's great that you felt valued and well-informed about your Kia Sportage. Your recommendation speaks volumes about the quality of service you received. Thanks for sharing your experience!

  • 5 days ago

    Really lovely and helpful people, thanks! Love my new car, and everyone there made it really easy and stress free.

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 5 days ago

    Thanks Meg - Appreciate your feedback and 5* review!

  • 6 days ago

    Many thanks to Ethan for making it such an easy process and including my kids. Never once felt pressured, everything was explained and nothing was too much trouble. Fantastic customer service.

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks Emma - Appreciate the 5* review!

  • 1 week ago

    I’ve been using Kia Sutton Coldfield for the past 7 years and they’ve been so welcoming every time and helped me out with what I need to know about any of the cars I had. The staff are friendly and very helpful

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks Katie - Appreciate the 5* review!

  • 1 week ago Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks for the 5* review Lauren!

  • 1 week ago

    Purchased a car from Sutton park today and my experience couldn’t have been any better Andy docker has been amazing. Would highly recommend speaking to him if your looking to buy a new car he is very helpful and sorts everything to the highest standard couldn’t be anymore grateful 5 star

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks Sadie - Appreciate you taking the time to leave this 5* review!

  • 1 week ago

    Excellent customer service. Thank you!

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks for the 5* review Tim!

  • 1 week ago

    Fantastic service, would highly recommend

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Thanks Maureen - Appreciate the 5* review!

  • 1 week ago

    Quality service in every respect

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 6 days ago

    Appreciate the kind words and 5* review Craig !

  • 1 week ago Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 2 days ago

    Thanks Craig - Appreciate the 5* review!

  • 1 week ago

    We've had fantastic communication with Ben whilst we were waiting for the new car to arrive for our son. Firstly the car was absolutely fabulous & secondly we had a very warm, friendly and professional welcome from Ben & his team at Sutton. Great experience & very well received from all of us and especially an excited young man collecting his first new car! He loves the Picante GT Line, amazing car!

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Chris - Appreciate the feedback and 5* review!

  • 1 week ago

    Highly Recommend this place! Before Sutton KIA I had visited many KIA garages such as Burntwood. All were below the standard you would expect from a branded dealershipand then I met Andrew Stackhouse at Sutton KIA. From start to finish the experience of changing my car was an absolute pleasure! I will definitely look to Sutton KIA again in 3 years time. Thank you Andrew Stackhouse, you are a true professional Sir.

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks William - Appreciate the 5* review! It's wonderful to hear about your experience at Sutton KIA and we are thrilled that Andrew Stackhouse made such a positive impression on you. It's disappointing when other dealerships don't meet expectations but it sounds like Sutton KIA exceeded them. Your recommendation speaks volumes and we will be delighted to welcome you back in three years time. Here's to many more satisfying experiences with your new car!

  • 1 week ago

    Fantastic service from the salesman James, professional and polite, well-mannered and wasnt pushy, listened to our needs and found the car we needed, thank you.

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thank you Rachel for your kind feedback and 5* review!

  • 1 week ago

    Tim was very pleasant to deal with and very helpful

    Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Sonia - Appreciate the kind feedback and 5* review!

  • 1 week ago Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Laura - Appreciate the 5* review!

  • 1 week ago Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Appreciate the 5* review Emily !

  • 1 week ago

    Jamie made buying our new car and part exchanging the old one very easy and straightforward would recommend him as very knowledgeable

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Nicky - Appreciate you taking the time to leave this 5* review !

  • 1 week ago Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Claire - Appreciate the 5* review!

  • 1 week ago

    Top Class service

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Roy - Appreciate the 5* review!

  • 1 week ago

    Great service from start to finish. I brought a used Ceed online and Aaron who dealt with the purchase was knowledgeable, helpful and kept me informed throughout the process. I would recommend Sutton Park as it's not often you find a car retailer that makes you feel reassured and I'm my case had prepped the vehicle to an excellent standard.

    Sutton Park Kia Sutton Coldfield
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Tone - Appreciate the 5* review! Your comments will be passed onto Aaron and his management team who will be delighted with your experience!

  • 1 week ago Sutton Park Kia Coventry
    Response from Sutton Park Motor Company Ltd. 1 week ago

    Thanks Darren - Appreciate the 5* review!

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