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1 month ago — Sutton Park Kia Sutton Coldfield
From originally placing my enquiry on Carwow I found Danni to be very prompt and responsive to all my questions, all by email, and I was satisfied enough to go ahead with my purchase based on the dialogue with Danni. I was then contacted promptly by the Sales Executive Aaron Patel who I found to be equally accommodating and easy to deal with, both in the original dialogue by email and telephone, then when I visited the dealership to test drive and then subsequently purchase my new Kia Sportage. All in all a very positive experience with this dealer, even though they were located over 70 miles away. They delivered on everything they promised including part exchanging my old vehicle. I would have no hesitation in recommending this dealer based on my experiences with them so far.
Steve Booker
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1 month ago — Sutton Park Kia Coventry
Got my new car from here, brilliant service from start to finish. All sorted by an efficient gentleman could Tim very professional and couldn't do enough for us. Thank you again.
Stacey Westwood
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1 month ago — Sutton Park Kia Coventry
Andy was brilliant very thorough and were veery happy with our new car.
Andy Armit
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1 month ago — Sutton Park Kia Sutton Coldfield
Fantastic service. We have been going to this garage for 7years now it's always excellent service so wouldn't go anywhere else
Alice Foley
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1 month ago — Sutton Park Kia Sutton Coldfield
Called here today around 3:30pm. Looking to purchase a new Kia E Niro. Spoke to a sales person about a test drive was told they were happy to do an hour test drive which we told him we had already had a local one. Was looking for a longer test drive over a few days or long weekend. Of which we were told point blank no we don't do that!
If I am looking to purchase one of these vehicles valued at over 30 k I would expect to have more that a 15-20 min test drive. Looking at the reviews I can see that less than 3 weeks ago a vehicle was out on trial for 2 weeks at which time the person came back and purchased it. Of which I may also after a long test drive say this is the car for me and also purchase. We already drive a Kia Niro phev of which we are due to change in October but the service we received today would not make us return to purchase. A disappointing visit.
Regards chris.
Chris Halford
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1 month ago — Sutton Park Kia Sutton Coldfield
Very polite service staff, understood my issue and solved it quickly. Have a large range of parts in stock so you can leave with the part you need.
Jamie Marsh
Response from Sutton Park Motor Company Ltd. 1 month ago Thank you so much for your kind 5 star review Jamie, we are pleased to hear you had a good experience at our Sutton Coldfield dealership.
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2 months ago — Sutton Park Kia Sutton Coldfield
Went to get a new car, lovely chap called Harrison was delightful to deal with, sorted a new car and would highly recommend
Stuart Foley
Response from Sutton Park Motor Company Ltd. 1 month ago Hi Stuart, thank you so much for your positive comments about Sutton Park Kia, we will be sure to pass your feedback on to Harrison! We hope to be of service to you again in the future.
Best wishes,
Sutton Park Kia
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2 months ago — Sutton Park Kia Sutton Coldfield
Excellent. Polite and to the point.
Contactable. Picked up the car I had ordered with no hitches.
Charlie Coombes
Response from Sutton Park Motor Company Ltd. 1 month ago Charlie, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Park Kia! Please don't hesitate to reach out to us if there's anything more we can do!
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2 months ago — Sutton Park Kia Coventry
I get my car serviced here and for a dealership not only are they reasonably priced but do a great job. They take care of everything, leaving me with stress free driving.
Hema Solanki
Response from Sutton Park Motor Company Ltd. 1 month ago Thank you Hema for your kind 5 star review, we will be sure to pass your positive feedback on to our service department and we look forward to welcoming you back in the future!
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2 months ago — Sutton Park Kia Sutton Coldfield
Friendly and helpful staff.
Gina Golding
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2 months ago — Sutton Park Kia Coventry
Very good service nice people Adam was very helpful to me when I got my car. The car is great and goes well love it Helen
Helen Mccann
Response from Sutton Park Motor Company Ltd. 1 month ago Helen McCann, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutton Park Kia Coventry. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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2 months ago — Sutton Park Kia Coventry
Leuteris Minousis
Response from Sutton Park Motor Company Ltd. 1 month ago Thank you for your kind 4 star review Leuteris!
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2 months ago — Sutton Park Kia Coventry
Very nice people
Eddie Fallon
Response from Sutton Park Motor Company Ltd. 1 month ago Hi Eddie, We're so happy the team at Sutton Park Kia Coventry were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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2 months ago — Sutton Park Kia Sutton Coldfield
Really good service from start to finish with Andrew. From test drive to purchase we were very pleased. Great price on a neat and clean car. I would highly recommend this garage.
John Nordstrom
Response from Sutton Park Motor Company Ltd. 1 month ago Thank you John for your positive feedback, we are thrilled you were happy with your recent purchase at Sutton Park Kia - Sutton Coldfield. If you have any further questions, please give us a call. We're always happy to help!
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2 months ago — Sutton Park Kia Sutton Coldfield
Got my new car. Friendly service Jamie enabled me to get my vehicle the day i wanted it. Very busy. But welcoming.
Angela Room
Response from Sutton Park Motor Company Ltd. 1 month ago Hi Angela, thank you so much for your positive comments about Sutton Park Kia, we will be sure to pass your feedback on to Jamie and the team! We hope to be of service to you again in the future.
Best wishes,
Sutton Park Kia
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2 months ago — Sutton Park Kia Coventry
David Wilcox
Response from Sutton Park Motor Company Ltd. 2 months ago Hi David! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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2 months ago — Sutton Park Kia Coventry
Brilliant service from Adam. I never felt under any pressure to buy but felt I was listened to and offered a very good deal that suited my needs. Adam was very patient when helping me complete all the paper work a task that can often feel daunting. It made buying my first ever new car a very good experience. Thankyou Adam
Colette Inman
Response from Sutton Park Motor Company Ltd. 2 months ago Colette, we're happy you found our staff to be so supportive during your experience here at Sutton Park Kia Coventry. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We will be sure to pass your feedback on to Adam and if you have further needs or questions, please reach out!
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2 months ago — Sutton Park Kia Sutton Coldfield
Mark Byers
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2 months ago — Sutton Park Kia Sutton Coldfield
Easy to arrange a test drive. Ready when arrived and no pressure. Returned a couple of weeks later to buy. Very happy with dealership.
Tracey Burns
Response from Sutton Park Motor Company Ltd. 2 months ago Thank you Tracey Burns for your positive feedback, we are thrilled you were happy with your recent purchase at Sutton Park Kia - Sutton Coldfield. If you have any further questions, please give us a call. We're always happy to help!
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2 months ago — Sutton Park Kia Sutton Coldfield
Denise Smith
Response from Sutton Park Motor Company Ltd. 2 months ago Thank you again for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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2 months ago — Sutton Park Kia Sutton Coldfield
Booked wife's Sportage in for MOT and 3 new tyres at pre agreed prices. All went well apart from the bill which had an extra £10 added to the price that Steve in parts had quoted for the tyres. Not very good!
ANSWER TO RESPONSE BELOW: Your explanation is incorrect as I specifically asked Steve in parts if the price quoted was all in to which he confirmed it was. How do you consider tyre disposal to be outside an all in price? Also your sums do not add up...3 tyre disposals at £2.99 each do not add up to the £10 overcharge. Why don't you just come clean and admit a mistake has been made rather than fudge the issue with your rather silly explanation?
Richard Palmer
Response from Sutton Park Motor Company Ltd. Firstly I am so sorry to see this 3 star review. I have spoken to the Service Manager and having spoken to parts, although the price for the work our service team carried out was correct, it seems when parts quoted for the cost of 4 tyres, they did not include the tyre disposal charge of £2.99 per tyre, for which we sincerely apologise for. As an offer of good-will we will reduce your next service or full price MOT by £10
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2 months ago — Sutton Park Kia Coventry
Da Vink
Response from Sutton Park Motor Company Ltd. 2 months ago Hi Da Vinki, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please contact us at 02476 693366 so we can understand your situation better in order to try and turn your experience around.
Thank you,
Sutton Park Kia Coventry
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2 months ago — Sutton Park Kia Sutton Coldfield
Keith Pittaway
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2 months ago — Sutton Park Kia Sutton Coldfield
Alexandru Simion
Response from Sutton Park Motor Company Ltd. 2 months ago Alexandru Simion, thank you so much for your 5 star review, we are thrilled we exceeded your expectations at our Sutton Coldfield Kia dealership. If we can be of any further help, don't hesitate to reach out!
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2 months ago — Sutton Park Kia Coventry
Trevor Rogers
Response from Sutton Park Motor Company Ltd. 2 months ago Hi Trevor Rogers, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to make this up to you. Please contact our manager at 02476 693366 so we can make your experience a positive one.
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2 months ago — Sutton Park Kia Coventry
Keith Hallam
Response from Sutton Park Motor Company Ltd. 2 months ago Hi Keith Hallam, thank you for taking the time to let us know about your recent experience, we hope we can make it 5 stars on your next visit! If we can help you any further, do not hesitate to contact us.
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3 months ago — Sutton Park Kia Sutton Coldfield
Fred Copperthwaite
Response from Sutton Park Motor Company Ltd. 2 months ago Fred, thank you for your review, we are glad you had a positive experience at our Sutton Coldfield Kia dealership. If we can help any further, do not hesitate to reach out!
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3 months ago — Sutton Park Kia Coventry
Very chilled, non-pressurized experience, staff were welcoming, informative but allowed you space
Paul Jukes
Response from Sutton Park Motor Company Ltd. 3 months ago Thank you for your honest 4 star review Paul, we are thrilled you had a good experience ! If we can help any further, do not hesitate to contact us.
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3 months ago — Sutton Park Kia Coventry
Derek Hall
Response from Sutton Park Motor Company Ltd. 3 months ago Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.
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3 months ago — Sutton Park Kia Coventry
Really pleased with the experience when purchasing my car. Nothing was too much trouble for Tim Angel and he was an excellent salesman throughout the deal.
Graham Nock
Response from Sutton Park Motor Company Ltd. 3 months ago Graham Nock, we're happy you found our staff to be so supportive during your experience here at Sutton Park Kia Coventry. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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